The hotel is strategically located in a very accessible spot with many tourist attractions nearby. The room was very spacious and well-furnished. The staff was always friendly, welcoming, and always ready to help.

The security personnel had an inappropriate attitude towards the guests. The front desk personnel were friendly, but not adequately trained to cater to client's needs.

During my Christmas trip to Morelia, I stayed at a lovely boutique hotel. The amenities provided by the hotel were top-notch and added to my experience. The rooms were well-furnished, clean, and cozy. The staff was friendly and helpful, always ready to help with any requests I had. the location of the hotel was ideal, with easy access to local attractions and restaurants.

There were some aspects that left a sour taste in my mouth. the attitude of the so-called security personnel made me uncomfortable.

The front desk personnel at Boutique Villa Italia were genuinely nice and attentive to our needs. They made us feel welcomed and were always ready to assist. The hotel had a charming ambiance and was beautifully decorated. Our room was clean and comfortable, providing a relaxing stay. The location was convenient, with easy access to nearby attractions and transportation. we had a pleasant experience at Boutique Villa Italia and would recommend it to others.

Located in the heart of the city, this hotel's prime location puts you just steps away from numerous shops and restaurants. The luxurious rooms are equipped with state-of-the-art amenities and have pristine bathrooms. The front desk personnel are warm and friendly, but their lack of training shows in their service. The in-house breakfast is absolutely scrumptious and offers a great variety of options to choose from.

The security staff are rude and made me feel unwelcome during my stay.